Larry The Computer Guy Newsletter

Boost Your Email Impact With These Smart Strategies

Most small businesses rely on email as their preferred form of communication. Either internally or externally to clients, customers and suppliers, email is the go-to format we’d be lost without. Our love affair with it is no surprise – it’s quick, simple and provides a paper trail. But its convenience doesn’t always mean relaxed. In fact, poor email communication can hurt your reputation and cost you customers. Here’s how to be smart with your business email:

 

Manage your inbox: Your inbox is only for items you still need to access. Once you’re finished with an email, you should delete it or archive it. If you were to imagine your inbox as physical letters, you’d never let it grow to a 6-foot high stack of chaos. Instead, you’d either throw them out or do the filing. It’s not hard to identify which ones to keep for reference, so create inbox folders to sort them accordingly. As emails arrive and are actioned, move them to the relevant folder or the delete bin.

Write professional messages: Stepping across the line from casual to careless is easy if you skip the basic elements of good business writing. Grammar will always be important and the sentence structure of your language hasn’t changed. All email programs include a spell-checker, many of which draw attention to errors immediately, so there’s really no excuse. Typing in all CAPS is seen as yelling, and breaking your text into paragraphs makes your message so much more readable. One last thing before you click send, quickly glance over your email to make sure your tone is appropriate and no mistakes have snuck through.

Embrace the subject line: Many emails are missed because the subject line was empty or meant nothing to the receiver. Writing these attention-grabbing nuggets can be tricky, but if you simply summarize the message, you’ll do fine. Just remember to keep them under 5-8 words so they fit on mobile displays.

Be smart with attachments: Keep attachments small – under 2MB – as they can clog up the email server. For larger attachments, share the file location as a link using cloud storage. When you’re sent an attachment you’d like to keep, save the file and then delete the email. And as always, be careful with unexpected attachments, especially from unknown senders. It’s more important than ever to scan all attachments with an antivirus before opening.

Keep your CC/BCC under control: The carbon copy (CC) and blind carbon copy (BCC) let you send the email to additional stakeholders, more as an FYI than anything else. As a rule, use BCC if you’re using an email list or privacy is an issue. But before you add extra people to the email, make sure the email IS relevant to them. There’s nothing worse than being stuck in a pointless email chain!

Call us at 248-360-8967 for help with your email.


7 Bonuses for Small Business in Office 365

You’ve seen all the ads for Office 365. They’re popping up on your desktop, your employees are sending you meaningful looks, and clearly, it’s not going away. You’ve probably even jumped online to see what all the fuss is about. But is Office 365 a necessary upgrade for your small business? The answer is yes. It’s more than a refreshed set of tools, it’s an efficiency and productivity powerhouse. Here are 7 spot-on reasons why small business owners should upgrade now.

Data security is built in

Office 365 was created with data security at its core. The built-in compliance and security protocols mean your cloud storage is safe, and you can control access so your valuable data remains exactly where you want it. Storing your data in the 365 cloud keeps it safe in case of emergency, with 1TB of storage per user included at no extra cost.

Ditch the licensing drama

Software version differences can be a real nightmare in a small office. Not every system can do the same things, and half the time, they can’t even open the same files. It quickly becomes a hodge-podge of workarounds and lost time. Office 365 includes site-wide licenses with upgrades at the same time.

Mail storage for real people

Not everyone lives in the land of inbox zero. In fact, most people tend to leave messages in their inbox forever. Occasionally we’ll do a quick clean up, but only when the alert comes in that the mailbox is full. Meanwhile, new emails from customers may be bouncing away with the old ‘mailbox full’ message. Eek! In Office 365, your employees can communicate without worrying about storage space.

Better time management

Every person in your business is juggling meetings, emails and contacts – usually across multiple platforms. Office 365 brings all those elements together, integrating seamlessly for more efficient time management. Contacts updated via mobile while offsite are automatically updated across all connected devices. Meetings scheduled in an email are added instantly to the calendar. You can even access files from any device, edit on the run and then back in the office, simply pick up where you left off.

Predictable costs

Forget about planning (and delaying) those costly upgrades. Office 365 has small business covered. You can choose a plan based on your unique needs and change at any time. You can even add or decrease the number of users as you scale and streamline. It’s so easy to fit Office 365 into your monthly budget while knowing you’ve got the very best and latest in small business software.

Work on the go

The days of fiddling with private network and security settings are over, thanks to Office 365. You don’t even need any special IT skills or extra software. Users can now securely access their files from home, during their commute, or in meetings for on-the-fly impressive presentations. Got an internet connection? That’s all they’ll need to squeeze productivity out of every day.

Stay up and running with no downtime

A whopping 25% of small businesses shut down permanently after flood, fire, crash or cyber-attack. With Office 365, all your data is stored in the cloud with built-in backups for redundancy. No matter what happens, your data will be there, letting you stay up and running – and always ahead of the pack.

If you are ready to take your email to the next level, give us a call on 248-360-8967.

Larry The Computer Guy – Newsletter

4 Simple Tips to Keep Your Internet Banking Safe

Online banking has boomed in the past few years to become the new norm. Branches are out and apps are in. Half the time when you visit a branch, you’re steered towards a computer for a DIY transaction – with optional assistance. But is internet banking really safe? You’re always told to keep your financial details private, but now also to jump on board the online banking train – talk about a push/pull scenario! The good news is you CAN bank safely online with a few simple precautions.

 

Always type in the website address

Many attackers will attempt to trick you into clicking a fake link to your bank website. Usually sent as a ‘phishing email’, they’ll claim there’s a problem and ask you to click through to your bank and correct it ASAP. The link points to a fake website that looks almost exactly like your real bank site and is recording your private account info. You can avoid scams like this simply by accessing your bank by manually typing in the website or using a bookmark.

Avoid public computers and networks

Jumping onto a PC at the library or mall might seem like a quick and easy way to check your account, but public computers are often targeted by scammers. In just a few moments, they can install keyloggers to record usernames, passwords and other private data, then sit back as all future user details are emailed to them. The same problem applies with free, unsecured Wi-Fi. You’re better off using an ATM or a data-enabled smartphone.

Use a strong password with 2- factor authentication

Create a unique password for your online banking, something you’ve never used anywhere else. Mix up words, numbers and symbols to create a complex password that can’t be guessed easily. Avoid giving attackers a head start with data they can find on Facebook, like kids names, pet names, birthdates, etc and really think outside the box. And of course, never write it down anywhere near your wallet, phone or computer. If remembering is likely to be an issue, you might like to consider a secure password manager app. Many banks will also help boost your security with two-factor authentication, sending random codes to your phone (or a special LCD device they provide) to verify any activity.

Check page security before entering data

Finally, take a micro-second to spot the small padlock icon before you enter any data. You’re looking for a padlock appearing as part of the browser itself, not just an image on the webpage. It will be either in the bottom corner or next to the URL. The address will also start with httpS:// instead of http://. If you don’t see these things, the page is NOT secure and you shouldn’t log in.

Would you like us to give your computer a new lease on life? Give us a call at 248-360-8967


Why is my Computer Running so SLOW?

Woah, who slammed on the brakes? Your computer used to speed through startup and let you open almost everything at once, but now it’s struggling to crawl along! Everything takes so much longer or crashes without warning. Something isn’t right. If it’s gotten so bad that you’ve found yourself drooling over the idea of a new computer, even though your system isn’t that old, we’ve got some good news: you can get your whizzy speeds back with a little TLC.

Computers generally start slowing down within 12 months, but it’s not because their parts are broken. And it’s not because they’re faulty. It’s not even because you have so many browser tabs open that you lose count. Slow computers have a number of causes, but the most common ones are easily fixed.

 

Background programs

Whenever your computer is turned on, it’s running programs in the background. You didn’t start them and they may not be essential to operation, but off they go anyway. You can’t even see some of them, they don’t have windows or anything to look at. A good example is your antivirus program. You don’t need to see it all the time, but you know it’s running in the background, protecting you. Over time, more and more programs might slip into the background and casually suck up your resources, like iTunes helper, Acrobat updater, Cortana listening, Skype or Spotify. We can speed up your system by setting these background programs to run only when you need them, or remove them completely.

Application bloat

How do you improve last year’s version of a program? Add more features! The problem with this is the applications become bloated with features you may not need (or even know about), but that keep needing more and more resources. Each time the developers review their programs, they assume you’ve bought the latest and greatest computer and can run whatever they release. This means a slow computer can sneak up after an auto-update. You may not even know the update happened, just that your computer is suddenly making you very unhappy. Eventually, your system grinds to a halt. We can remove unused applications or increase your computer power as required.

Slow hard drives

Your data is stored on a part called the hard drive. It’s usually a mechanical type that works like a record player, with a spinning platter and a ‘needle’ reading it. If your data is spread out across lots of places on the platter, the hard drive head ‘needle’ has to go backwards and forwards thousands of times just to retrieve a single file. Unsurprisingly, that takes more time to bring up your file. We can optimize your data to give the hard drive head a break, but an even better solution is to upgrade to an SSD. That’s a Solid State Drive that stores data in memory chips, like your USB drive, and has no moving parts. Without the physical need to move a hard drive needle, your computer can access data much faster.

Unfortunately, once your computers starts slowing, for whatever reason, the problem only gets worse. The background programs will continue to multiply, the bloat keeps coming, and the hard drive begs for relief. Rather than buy a whole new system though, it’s completely possible for your current computer to go back to being lightning fast – and for a fraction of the cost.

Give us a call at 248-360-8967 if your computer is running slow.

“Cloud” What is the Cloud?

What is the Cloud? And Where is it?

There has been a ton of talk about the cloud. Cloud this, cloud that. But what actually IS the cloud? It’s okay if you don’t know, most people don’t understand it and even some tech people tend to wave their hands towards the sky when trying to explain it!

Since it actually has nothing to do with the white fluffy things in the sky, let’s lay it all out:

Cloud computing is about storing and retrieving your data (personal or business) within your own piece of the internet. It’s so you can access it from anywhere, just like you do a web page, and it won’t matter if your office is closed and you’re squeezing in a little work on your phone at midnight. Everything will be saved and ready to pick up when you get back to your desk. Colleagues in different locations can even collaborate on documents in real time.

If that all sounds a bit futuristic, think about how an email service like Gmail works. None of your emails are actually being stored on your hard drive or device, they’re stored on the Gmail server and you can access them anytime you like.

Your read/send/receive changes are applied instantly, remembered for next time you log in. This is a form of cloud computing. So is Netflix, where you can stream movies and TV shows on demand. All the video is actually stored on a computer somewhere else in the world and sent to your device in tiny pieces as you watch it. Netflix remembers what you watched, where you got up to, and even if you’re hopping immediately from one device to another, it still has it all ready to go.

Where is ‘cloud’ data stored?

Good question. And it’s why the term ‘cloud’ causes so much confusion. The data absolutely must be physically stored somewhere. Companies who offer cloud storage have huge warehouses dedicated to holding servers whose sole job is to send and receive data all day. And by huge, we mean HUGE.

You could get lost walking the rows of servers, just box after box for what seems like forever. The biggest server farms or ‘cloud campuses’ are still growing, but to give you an idea: they can be upwards of 1million square feet. It’s big business, literally.

In terms of location, the US and UK are popular server farm locations, but the company could also have copies of your data stored elsewhere in the world. This is so they can fulfill their redundancy guarantees – if disaster hits one location, the other still has a copy.

Having additional locations and copies also increases the speed of access. With some companies, you can choose your preferred location so that data doesn’t have to travel quite as far across the world, increasing speed even further, which of course, saves time and money. Collaboration, security, redundancy, AND savings? We’d call that a win.

Ready to take advantage of cloud computing? Give us a call at 248-360-8967.

 


When is Your Business Ready to Move to the Cloud?

By now you know that the cloud isn’t going away any time soon. In fact, cloud computing has become a natural step in business growth, thanks to the numerous (and continually growing) benefits. More and more applications are coming out in web-based form and staff are exceptionally comfortable with this type of change. So when is the right time to move your business computing to the cloud?

Many businesses are facing this question now that cloud computing has become a mainstream norm. After all, you’ll be able to roll out new apps in days, not weeks, and nobody ever says ‘no thanks’ to increased security and efficiency. Like any strategic business decision though, timing is everything. Here’s how to assess your need before you make the switch:

Age of servers and workstations

If your workstations and servers are reaching their end of life and a large capital investment is coming up, you’ll be able to minimize the expense by moving to the cloud. You may even be able to skip certain upgrades completely. Your staff will still need devices to access the cloud data, but you’ll have a lot more flexibility in your choice and they won’t need to be as powerful. This can be a huge cost saving made in just moments.

Need for remote and mobile access

Many businesses are growing while on the move, with a mobile workforce needing to access files from anywhere at any time. This could range from moving around the one location, between offices or even working from home. Forget frustrating connections and lost productivity, cloud computing allows staff to work securely and efficiently from any location with internet access.

Current support setup

If your business currently outsources all your network management, you’re perfectly suited for the move to cloud computing. Network maintenance and monitoring becomes a non-issue, handled 24/7 as part of your cloud service. Network efficiency just keeps rising too, as your cloud provider is always improving their systems. You’ll find problems are fixed before you knew they existed, and server downtime becomes a thing of the past.

Need for predictable IT costs

If it feels like IT costs can spiral out of control at times, challenging your budget and patience, cloud computing will seem like a dream come true. When you make this shift, you’re moving from a capital expense to an operational one – server and system replacements are no longer your concern. You’ll be able to budget for IT costs in advance, knowing no blowouts are hiding around the corner. Monthly costs are known and (usually) capped based on what you use, leaving your cash flow much relieved.

Today’s cloud computing is more advanced, secure and priced more competitively than ever before. At its core, cloud computing is purely about doing things better, and it can have a massive impact on your profits, productivity and even staff satisfaction rates. If your business requires a robust, always available infrastructure with easy monthly costs, it’s time to take a serious look at your cloud computing options.

We offer a variety of cloud services to help your business. Give us a call at 248-360-8967 to discuss how we can improve your business IT.

Larry On-Guard

Larry On-Guard

Larry The Computer Guy Releases an innovative new product to keep your computers up to date and problem free. This new product is like having good health insurance for your computer. Depending on the package you choose we will provide a level of protection for your computer that is just right for you. From our Larry On-Guard basic plan which is FREE to our Total protection plan we have a plan that will fit your budget.

It is so important today that your computer is kept fully updated with all the operating system patches that are available. RansomeWare like WannaCry could have been prevented in over 100,000 cases if the infected operating systems had been kept updated. Our Plans offer a level of service that will fit your budget. You can pick from our Basic Plan that will monitor your system and alert you for free, all the way up to our Total Protection plan, that will not only monitor everything on your computer, but will provide you with an online “cloud backup” to further protect your data from future threats.

Call Larry The Computer Guy at 248-360-8967 and protect your computer.

Larry The Computer Guy Introduces “Larry On-Guard”

LarryThe Computer Guy Releases an innovative new product to keep your computers up to date and problem free. This new product is like having good health insurance for your computer. Depending on the package you choose we will provide a level of protection for your computer that is just right for you. From our Larry On-Guard basic plan which is FREE to our Total protection plan we have a plan that will fit your budget.

It is so important today that your computer is kept fully updated with all the operating system patches that are available. RansomeWare like WannaCry could have been prevented in over 100,000 cases if the infected operating systems had been kept updated. Our Plans offer a level of service that will fit your budget. You can pick from our Basic Plan that will monitor your system and alert you for free, all the way up to our Total Protection plan, that will not only monitor everything on your computer, but will provide you with an online “cloud backup” to further protect your data from future threats.

These plans can either be purchased on a month to month basis or yearly at a 20% savings. With the plan you will also receive our great customer support and up to a 20% discount on labor depending on the package you choose.

Call us today and and experience what Larry On-Guard can do for you. 248-360-8967

Special Limited Offer

For all yearly subscribers call in and signup by July 21st and if you pay yearly, you will receive an additional 10% off the annual price for the first year. That is an additional SAVINGS of $21 on our Total Protection Plan. Mention Coupon Code Larry On-Guard10 to receive this promotion.

Don’t wait until you get infected and lose all your valuable data, get protected today!

Call 248-360-8967

 

Should I upgrade to Windows 10

Should I upgrade to Windows 10?

Fcomputer pictureollow the guidelines below to determine whether you should upgrade to Windows 10.

 

Are you a business?        We would recommend that you do not upgrade.

Is your current computer Windows 8.1?   It should be ok to upgrade.

Is your current computer Windows 8?     Before upgrading you need to have windows 8.1 with all security patches installed. If you try to update to Windows 10 it will fail.

Is your current computer Windows 7?   With Windows 7 you have a 50 / 50 chance of successful upgrade. If you do not need the increased functionality of Windows 10 then do not upgrade. If you decide to upgrade you need to make sure your data such as pictures and documents are all backed up. If you are having any issues with Windows 7 such as slowness or things do not seem to be working correctly, your upgrade will most likely fail. In some cases the only way to successfully upgrade is to clean install Windows 7 and then upgrade to Windows 10.

While Microsoft has fixed many issues plaguing the Windows 10 update there are still some issues with graphic drivers. It is a good idea to check with your computer manufacturer to see if Window 10 drivers exist. If the drivers do not exist then do not upgrade.

If you would like help in upgrading feel free to contact us. We can provide the technical support that you need, including the backing up of your precious pictures and documents.

 

Larry The Computer Guy

Serving South Eastern Michigan for over 24 years.

Call us and experience the difference. Let us help you save money.

248-360-8967

What can I do to make my laptop computer last a lot longer? Call Larry The Computer Guy 248-360-8967

Make your laptop last longer.

Make your laptop last longer.

What can I do to make my laptop computer last a lot longer? Call Larry The Computer Guy!

 

  • Avoid using your laptop on soft surfaces like beds, couches and pillows. This blocks the laptop’s air vents, causing your laptop to heat up. Hot internal components wear out faster than cool ones.
  • Clean your laptop fans once a month. Get a can of compressed air with a thin nozzle and direct the air into your laptop fans and air vents. This increases airflow through the vents and reduces the amount of work your fans have to do.
  • Carry your laptop in a padded or fortified bag to minimize wear and tear while your laptop is in transit. One bad drop can wreck a hard drive or crack a screen.
  • Never carry the laptop by its corners or edges. This stresses the case, which leads to early fractures and cracks. A weakened case means the laptop is more prone to bending and twisting, which can damage internal components.
  • Remove the battery when the laptop is plugged in. Batteries can overheat or overcharge when plugged in, reducing their lifespan. Store your laptop in a cool, dry location to further increase battery lifespan.
  • Use your laptop on battery power until you get a low power warning, then plug it in and let the battery fully recharge.
  • Don’t put your laptop in Standby or Sleep mode. Sleeping laptops still use a little bit of electricity, which drains your battery, forcing you to recharge more often. The average laptop battery is good for about 500 charge/depletion cycles. Use Hibernate mode instead of Standby.

gleaned from ehow.com

Call us for all your desktop and laptop needs.

Larry The Computer Guy

Desktop and Laptop repair in Commerce MI

248-360-8967