Home Users – Are you ready to make the jump to Windows 10

windows 10

Make The Jump

It’s been a couple of weeks now since Windows 10 was released by Microsoft. We have seen a couple of large updates to resolve issues with drivers. There are still some issues with video cards to be resolved. So if you are a home user and want to upgrade, here are some suggestions for you.


Only upgrade if your computer was purchased in the last couple of years.

Check the computer manufacturers website to make sure there are not any known issues for your particular computer. (For example; Asus Tiachi-21 there are no drivers available for the tablet screen, so if you upgrade, your tablet screen will not function.)

Make sure you backup all your data including pictures, files etc.

Make sure you have your copies of Office programs available with product keys to re-activate as necessary.

Most installed programs that have a product key need to be re-activated. Make sure you have access to those keys.

We recommend downloading the update to a flash drive, so you will need to have at least a 16 GB drive available. (This is very useful if you have a slow internet connection of if the update fails on the first attempt.

Make sure you have plenty of time available to complete the upgrade. You will need to be present to watch the update as it is running. (On fast machines this can be done in an hour or so. If you are upgrading a laptop it has taken 6 hours or more to complete the upgrade.)

 If you are wanting to upgrade, but you are unsure and need help, we are ready to help you.

Upgrade Special for Home Users only – $99 Good until August 31, 2015.

You must have a valid version of Windows which is upgradable. Does not include clean installs of the operating system.

Give us a call at 248-360-8967.

Please Note: For business users we still are recommending that you do not upgrade at this time. Stay tuned and we will let you know when we feel it is safe to upgrade.


Larry The Computer Guy

Computer and Laptop Repair in Commerce MI

Serving the area for 24 years

Microsoft’s First Cumulative Update for Windows 10 is Here

windows 10Well that was fast. In this new era of Windows as a Service (WaaS), Microsoft has released its first cumulative update for Windows 10, which some are calling Service Release 1 (tongue in cheek, of course).

Microsoft lists the update as KB 3081424 and it’s a big one. It replaces KB 3074683, which you likely already installed since updates are automatically applied to Windows 10 Home machines. Same goes with Windows 10 Pro, though Pro users can opt to put them off for eight months.

Unfortunately, Microsoft doesn’t provide a ton of details about the cumulative update, and instead tosses out a ho-hum description of what you’re getting.

“This update includes improvements to enhance the functionality of Windows 10,” Microsoft says. “Windows 10 updates are cumulative. Therefore, this package contains all previously-released fixes (see KB 3074683). If you have installed previous updates, only the new fixes that are contained in this package will be downloaded and installed to your computer.”

That said, be aware that KB 3081424 checks in at around 325MB. You’ll also be required to restart your PC to finish applying the bug fixes, so save your work.

Expect more of the same, at least initially. ZDNet’s Mary Jo Foley heard from one of her contacts that Microsoft is planning to dole out more cumulative updates in the future, possibly every week for the first month of Windows 10 availability.

Gleaned from Maximumpc.com

Updates to installing Windows 10 on the two laptops.

windows 10 start menuThe Asus Windows 10 laptop is experiencing issues with the brightness control within Windows. If you click to change the brightness to anything less than 100% the display turns off and never turns back on even with a reboot. We have downloaded the newest ATI drivers made for Windows 10 and still have the same issue. The only way to get it into safe mode to correct the issue, is by starting and unplugging the power to the laptop several times until it wants to do a windows repair. We can then navigate to safe mode and revert back the display settings. Note: we do not recommend doing this as you can corrupt your windows install and hose your laptop. We are willing to do this on this laptop because it is a non-production unit used for testing.  So if we hose it we will just re-install Windows 10.

The Lenovo ThinkPad that gave us a lot of issues also, seems to be working fine. To date no weird problems or driver issues have been found.

We will continue to update you on these two laptops as  we have more information.

Windows 10 impressions

My first impression of Windows 10 is that Microsoft finally listened to businesses and they developed a very nice start button / tile system that is fast and works well. The operating system overall loads quickly and shutdowns fast. There is no lag when opening programs.  Third party programs written for Windows 7 and 8 seem to work fine. We have even tested some Windows XP programs that worked in Windows 7, 64 bit mode and they seem to be working fine also.

We will continue to update you as we delve deeper and deeper into loading and running programs on these test systems.


Stay tuned……………


Windows 10 issues

windows 10 menu

We have attempted to install Windows 10 as an upgrade on 3 different systems. Here are the results.



Installation on a Lenovo ThinkPad running windows 7.

Downloaded the update and ran from the website. We did this two times and both times the update failed and reverted back to Windows 7. We then proceeded to download it as an image. We were able to successfully install when running as an image, but the product key did not work from Windows 7. We purchased a product key and this laptop is back in service.

Asus 17″ Laptop running Windows 7 Home Premium.

We learned from the issues with the Lenovo laptop it was better to run from an image. We upgraded this laptop from an image. It seemed to upgrade fine, but it only  booted into windows once. We attempted to run the startup recovery from the image and could only get it into safe mode with networking. In this mode nothing works. So we clean installed with an image and now the Windows 7 Home Premium product key does not work. Purchased a key and it works fine now.

Asus Desktop running Windows 7 Professional

This desktop would not allow an update from the website. We created an image and successfully upgraded this computer.

We are recommending the following:

Hold off on the upgrade until Microsoft releases a conversion utility for the Windows Key’s or makes the upgrade process easier.

If you want to upgrade make sure you have a good backup and plan on spending the better part of a day.

Doing a clean install and then re-install all of your programs and transfer over all your data seems to be the best way to get to Windows 10 at this point.


Stay tuned for further updates…..

Windows 10: release date and features

windows10-08-650-80The future of Windows is coming on July 29

Microsoft isn’t exactly pressing the restart button on its operating system with Windows 10, but it’s changing enough for the company to skip a number altogether. Features from the Start menu to better multitasking to a brand new browser are all on the table for the new OS. Here’s a breakdown of the biggest new features coming to Windows 10.

The Start menu: bigger, better, stronger

The return of the Start menu that Microsoft teased during its Build 2014 conference and detailed in full at subsequent events has been available for testing in the WTP since October 2014. Replete with a merging of the traditional Windows 7-style interface and Windows 8 Live Tiles, the new Start menu is designed to please both camps: touch and mouse users.

“They don’t have to learn any new way to drive,” Belfiore said, referring to Windows 7 users. That said, customization will also be featured throughout, first with the ability to resize the Start menu itself along with the Live Tiles within.

The Start menu features empowered search capabilities as well, able to crawl your entire machine, not to mention web results. We know now that this is through Cortana, Microsoft’s voice assistant.

Gleaned from techradar.com

Microsoft takes on scummy tech-support companies

Stock Trader Looking At Multiple MonitorsIn late December 2014, Microsoft filed a lawsuit against a U.S.-based company that’s been
accused of massive tech-support fraud.

If you’ve been the victim of a phony “tech support” call — or you know someone who has —
it might be payback time.

In what’s probably the first legal action of its kind, Microsoft is suing a tech-support company for trademark infringement, unfair competition, false advertising, and cybersquatting. According to the complaint (PDF), the defendants are the owners of Consumer Focus Services, a Los Angeles–based company that operates under various names such as Omni Tech Support,
FixNow, and Techsupport Pro. The complaint also names other companies and describes the
fraud as “a web of related entities that perpetrate technical support scams on Microsoft software
and device users.”

No doubt you’ve at least heard of scammers purporting to be from Microsoft Tech Support.
This type of fraud occurs worldwide and probably rakes in billions of ill-gotten dollars. I
warned Windows Secrets readers about these scum in the Feb. 3, 2011, Top Story, “Watch
out for ‘Microsoft Tech Support’ scams.” And Fred Langa related a reader’s experience in the
Feb. 28, 2013, Top Story, “Security alert: Bogus tech-support phone calls.”

The scams take many forms, but the general outline goes something like this:
A “Microsoft support” person calls and states that your PC reported one or more “infections.”
The caller then requests that you let him examine your system remotely. (In a common variation
of the scam, you respond to an ad that promises to cure all your computer’s ills.)
If you let the bogus support person into your machine, he’ll soon “discover” dozens of
“serious infections” and other “critical problems” that need to be fixed immediately. All you
have to do is hand over your credit card to make your system right.

If you’re lucky, the support person will have pretended to fix the “problems” and you’ll only
be somewhat poorer for the experience. If you’re a bit less lucky, your PC will be in slightly
worse shape than it was. In the worst cases, the bogus support person will leave malware
behind, just as a thank-you.